No Ticket System
Get In Touch
One inbox. A real person reads it. Reply within 24 hours, weekends included.
No chatbot pretending to be a person for this part, no department to guess at. Trade-in question, offer dispute, wholesale, press, whatever it is, tell us and we’ll sort it out.
What To Send Where
Trade-in questions. Status, what happens after you ship, how payout works. Check the FAQ first, or head to Trade-In to start one.
Disputing an inspection or offer. Email us directly and include your submission details, the name or email you used, the item, and what you were quoted, so we can pull up the right record fast.
General, wholesale, or press. Same inbox. No separate address to go hunting for.
Landed here looking for something else?
These two probably get you there faster than an email will.