No Catch
Our Guarantee
We pay return shipping either way. The refund is your choice, not ours.
This isn't policy buried in fine print. It's exactly what happens if something goes wrong on either side of a deal, whether you're buying from us or trading something in to us. Read it once. It won't change depending on who you ask.
Buying From Us: 30-Day Return & Authenticity Guarantee
- If what arrives doesn't match its listed condition, or isn't authentic as described, it's a full return within 30 days.
- We pay for the return shipping. You don't pay anything to send it back.
- Your refund comes as cash or store credit, whichever you want. That call is yours, not ours.
Trading In To Us
- If an item inspects lower than what you told us, you'll see a revised offer with the real reason attached: repro or bootleg, too damaged, non-functional, or not wanted. Same locked list every time, nothing improvised.
- Take the revised offer, or say no and we'll ship it back to you. Free, same as the return shipping above.
- No silent lowballing. No "we'll just keep it" default. Every call is yours.
Lost or Damaged in Transit
- Covered either direction: on the way to us, or on the way back to you.
- Every label is tracked and insured to the full comp value of what's inside, whether that's a $600 grail or a $5 loose cart.
Ready to see it in action?
Every offer and every listing runs under the same guarantee above. No exceptions, no fine print you have to go dig for.